Business Continuity Applied
$15
Leads to certification with duration:
2 years
Business Continuity Applied

Business Continuity Applied

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Curriculum content

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    Do you ever get information overload? When your brain has to deal with too much information, making decisions about something becomes impossible. It happens to everyone, because we’re constantly bombarded with information. And often, much of that information is useless! Like what your best friend had for breakfast, or how many paper clips it would take to fill a baseball ground. In everyday life, useless information isn’t usually a massive problem. But if an incident occurs in your workplace, you’ll need to know where to find accurate, useful, and up-to-date information. Having that information is vital for an effective response. So, making sure you have every base covered, where information’s concerned, is a must for business continuity. By the end of this course, you’ll be able to: • Identify why accurate information is vital in the event of an incident • Decide what information is necessary and relevant when an incident occurs • Describe how information should be stored and maintained Why take this course? If you’re in charge of responding to incidents, you’ll be making some tough decisions. You need to be sure they’re the right calls, so the information you use must be accurate. For duty managers, operational leaders, and anyone involved in incident response, this course will look further into the importance of accurate information. And, by taking this course, you’ll be able to decide what information you’ll need, and how to find it. 10 mins | SCORM | Workbook

    • Lesson Incidents & The Importance of Accurate Information

  • When faced with a dangerous situation, or incident, having the ability to communicate is vital for protecting lives and the things we value. But communicating during an incident can be challenging. And getting it wrong could have disastrous consequences. To make sure things don’t take a turn for the worst, every business needs a solid method for spreading the word. It’s likely you’ll need to communicate with many different people, and by many different means. So, how can you do this effectively? Well, this course has the answers. By the end of this course, you’ll be able to: • Identify strategies for communicating effectively in an emergency • Select the most appropriate form of communication for each situation • Describe how social media and other communication tools can be used as effective communication methods Why take this course? Communication can make or break incident recovery attempts, so you need to be sure you’re getting it right. For leaders, managers, and incident-response teams, this course can help. It’ll explore the challenges of communicating during an incident, describe best-practice solutions, and help you choose the most effective communication methods for each situation. 10 mins | SCORM | Workbook

  • Planning things is a bit like stepping into the unknown, right? You can plan everything down to a “T,” but when it comes to putting that plan into action, it might not always go as well as you expected. In a workplace-incident situation, a business continuity plan going wrong can lead to dangerous consequences. To prevent things going wrong, continuity planning must be robust, and you need to be absolutely sure your plan will work correctly. The best way to get that certainty is through testing. Some types of testing, such as tabletop or live testing, will be more relevant for your plan than others. So you need to know which types of testing to use for your continuity-plan test. By the end of this course, you’ll be able to: • Define the need for business continuity-plan testing • Identify the benefits and limitation of tabletop and live testing • Create table-top continuity-plan tests Why take this course? If you’re in charge of business continuity, the responsibility of creating an effective plan lies with you. This course will help leaders, managers, and those responsible for business continuity, to understand the need for testing. And by taking this course, you’ll be able to identify which testing type is most relevant and create tests to make sure your continuity planning is sound. 15 mins | SCORM | Workbook

  • Have you ever heard the proverb, “Too many cooks spoil the broth”? It basically means if too many people are all trying to do one thing, with no clear direction, then things will go wrong. And this couldn’t be truer when responding to, and recovering from, an incident. It’s likely your business continuity plans will involve multi-agencies when it comes to responding and recovering after an incident. But, to make sure this is effective, you need to get everybody collaborating and coordinated. That means planning coordination strategies, so everyone knows what they’re doing. By the end of this course, you’ll be able to: • Define integrated response & recovery • Identify which agencies are necessary to make your response and recovery plans effective • Plan coordination strategies for response & recovery as part of your business continuity planning Why take this course? In an incident situation, you need solid integrated response & recovery plans. For operational leaders, and duty and senior managers, this course can help you develop an understanding of integrated response & recovery. It’ll also look at the types of agencies you’ll need, and how to coordinate them, so you can make informed decisions in your business continuity plans. 10 mins | SCORM | Workbook

  • The ultimate frustration: assembling flat-pack furniture, then discovering halfway through that you’re missing a vital part! It makes everything grind to a halt while you try to get the part or find a suitable alternative. Imagine this on a much larger scale. In business, having part of your supply chain fail, leaving you short of vital components, can create huge, wide-scale problems. As part of business continuity, companies need to make sure things can keep moving in the event of a supply chain disruption. This takes some careful planning. But what do you need to plan for, and when should you action this plan? Take this course to find out. By the end of this course, you’ll be able to: • Recognize the areas of your supply chain that are critical for keeping production moving • Identify problems that could lead to supply disruption at each point of your supply chain • Create a backup plan for your supply chain that will keep critical production moving in the event of an disruption Why take this course? Businesses need to keep moving at all times. Having a good backup plan for your supply chain will help. For managers, leaders, and those involved in the supply chain, this course will explore potential supply chain problem areas. It’ll also help you identify the places in your supply chain that would cause the biggest issues, should disruption occur, and help you plan to mitigate these. 10 mins | SCORM | Workbook